Privacy Policy

Learn how ultra watch iptv collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring transparent data practices.

Last updated: May 17, 2025

Introduction§

At ultra watch iptv, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV service, website, mobile application, or any related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect§

We may collect several different types of information for various purposes to provide and improve our Service to you:

  • Personal Data: While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address, First and last name, Phone number, Address, Payment information
  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Collect Information§

We collect information through the following methods:

  • Direct Collection: Information you provide when you register for an account, subscribe to a plan, contact customer support, or otherwise interact with our Service.
  • Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies when you use our Service.
  • Third-Party Sources: We may receive information about you from third-party partners, such as payment processors and authentication services, in accordance with their privacy policies.

Use of Your Information§

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to customer service requests and provide technical support
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze usage patterns to enhance service functionality
  • Detect, prevent, and address technical issues and potential fraudulent activities
  • Comply with legal obligations

Sharing Your Information§

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf and need access to your information to deliver those services.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies§

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

  • Essential Cookies: Required for the operation of our Service, enabling core functionality.
  • Analytics Cookies: Help us understand how visitors interact with our Service, providing information about the areas visited and the time spent.
  • Functionality Cookies: Enable enhanced functionality and personalization of our Service.
  • Advertising Cookies: Collect information to help better tailor advertising to your interests.

Data Security§

We value your trust in providing us your personal information, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of sensitive information
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage systems

Third-Party Services§

Our Service may contain links to or integrate with third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We strongly advise you to review the privacy policy of every site you visit or third-party service you use. Examples of third-party services we may integrate with include:

  • Payment processors
  • Analytics providers
  • Authentication services
  • Content delivery networks

Children's Privacy§

Our Service is not intended for use by children under the age of 13 (or higher age if required in your country). We do not knowingly collect personally identifiable information from children.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers§

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use that may differ from laws in the United States, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

We ensure appropriate safeguards are in place to protect your personal data when transferred internationally, in compliance with applicable data protection laws.

Your Data Protection Rights§

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request that we correct inaccurate information about you
  • Erasure: The right to request that we delete your personal information
  • Restriction: The right to request that we restrict the processing of your information
  • Data Portability: The right to request that we transfer your information to another organization
  • Objection: The right to object to processing of your personal information

To exercise any of these rights, please contact us using the details provided in the Contact section. We will respond to your request within the timeframe required by applicable law.

Changes to This Privacy Policy§

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will make reasonable efforts to provide more prominent notice, such as an email notification or a statement on our website.

Contact Us§

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • By email: privacy@tvsmarters.com
  • By visiting the contact page on our website
  • By WhatsApp: Available through the contact button in the bottom corner of our website

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.

Our Commitment to Data Protection

At ultra watch iptv, we prioritize the protection of your personal information and strive to maintain the highest standards of data security and privacy compliance.

We regularly review our data collection, storage, and processing practices to ensure we're adhering to industry best practices and complying with relevant regulations, including GDPR, CCPA, and other applicable privacy laws.

Privacy FAQs

How long do you keep my personal data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. For subscription data, we typically maintain records for up to 24 months after account closure.

Can I opt out of data collection?

While certain information is necessary to provide our service, you can opt out of non-essential data collection by adjusting your account preferences or contacting our support team. You can also disable cookies through your browser settings.

How secure is my payment information?

We use industry-standard encryption and secure payment processors to handle all financial transactions. We do not store complete credit card information on our servers. All payment processing is conducted through PCI-compliant service providers.

Do you use my viewing habits for marketing?

We may use anonymized and aggregated viewing data to improve our service and content recommendations. However, we do not sell individual viewing histories to third parties. You can adjust your preferences regarding personalized recommendations in your account settings.

Have Questions About Your Privacy?

Our privacy team is available to address any concerns or questions you may have about how we handle your personal information.