Frequently Asked Questions

Our service streams TV channels and video content directly to your devices over the internet. After subscribing, you'll receive access credentials to use with our apps on your preferred devices. Simply install the app, enter your credentials, and you'll have instant access to thousands of channels and VOD content.

ultra watch iptv operates as a streaming service provider with proper licensing agreements. We work to ensure compliance with relevant regulations while providing our customers with access to a wide range of global content.

Our service works on a wide range of devices including Smart TVs (Samsung, LG, Android TV), mobile devices (iOS and Android), streaming devices (Amazon Fire Stick, Roku, Apple TV), and computers (Windows, Mac, Linux) via web browsers or dedicated applications.

Yes, depending on your subscription plan. Our basic plans support 1-2 simultaneous streams, while premium plans allow for 3-5 devices streaming at the same time. This makes it perfect for family use across multiple rooms or locations.

We offer a 24-hour money-back guarantee on all our subscription plans. After that period, refund amounts are prorated based on your subscription length and the time elapsed since purchase. Please contact our support team to process any refund requests.

Yes, we offer a 24-hour free trial so you can test our service before committing to a subscription. To request a trial, please contact our support team through WhatsApp or the contact form on our website.

Yes, we welcome channel requests from our subscribers. While we cannot guarantee the addition of every requested channel due to licensing restrictions, we regularly update our channel lineup based on customer feedback and demand.

Our customer support team is available 24 hours a day, 7 days a week, including holidays. We're committed to providing timely assistance whenever you need it, regardless of your time zone.